September edition · 22 to 28 September 2026

The Focus Shifts From the Tool, to the People Using It

This week, accountability moves closer to the person doing the work. Health and care regulators have agreed to write joint principles for how professionals use AI. A national consensus sets out how surgeons should be trained on robotic platforms, and who should pay. A study of AI scribes finds doctors reaching for scratch pads to keep thinking once the typing stops. And the NHS Race and Health Observatory asks buyers to demand ethnicity-level performance evidence before a tool goes live. None of it argues against adoption. All of it asks who is accountable, and whether they have the skills and support to be.

See the October diary →

Accountability, moving closer to the user

Each of this week's stories asks the same question from a different angle: who is answerable for how an AI tool is used, and are they equipped to be? The useful test for each is whether your own organisation could answer it today.

Agentic AI

The PSA, ten professional regulators and the Accredited Registers Collaborative agree to write joint principles for how health and care professionals use AI.

Robotics AI

A national Delphi consensus sets out how UK surgical residents should be trained on robotic platforms, and that the NHS rather than trainees should fund it.

Ambient AI

A Toronto study finds AI scribes cut documentation time by 69.1%, and that doctors began using scratch pads to help them ask follow-up questions.

Clinical AI

The NHS Race and Health Observatory calls for ethnicity-level performance evidence, patient disclosure and clear exit routes in AI procurement.

1 Agentic AI

Regulators are turning from the tools to the professionals who use them, and regions are building their own capacity to govern adoption.

Headline AI development

On 17 September the Professional Standards Authority (PSA), ten health and social care professional regulators and the Accredited Registers Collaborative, which represents 28 accredited registers, issued a joint statement committing to develop high-level principles for how AI is regulated in professional practice across the UK. The stated aim is greater consistency between professions. It follows the recommendations of the National Commission into the Regulation of AI in Healthcare, covered in last week's issue. No publication date for the principles has been given.

Healthcare or NHS use case

Regional systems are building their own governance capacity at the same time. Liverpool City Region announced a 15-member AI Task Force on 16 September, chaired by Dr Nicola Hodson, formerly chief executive of IBM UK & Ireland. Kate Warriner, Chief Transformation and Digital Officer at Alder Hey Children's NHS Foundation Trust and chair of the North West Digital Skills Development Network, is a member. The Task Force's remit is to advise on AI development and deployment to improve public services for the region's 1.6 million residents.

Governance or ethics note

PSA chair Caroline Corby said confidence in AI among the public and professionals rests on appropriate safeguards, accountability and consistency, and ICT&health reports the statement naming inaccurate information, bias, privacy concerns and overreliance among the risks. Our reading: the direction of travel is towards individual professionals being asked how they checked an AI output, so a local policy that only covers procurement will leave a gap. The principles are not written yet, which makes this a direction of travel rather than a requirement.

Try this in a workflow

List every place your team already uses an AI tool, and next to each one write the name of the person who checks its output and how they record that they did. One page, no new tooling. When the joint principles land, you will already have the evidence they are likely to ask for.

2 Robotics AI

The theatre story this week is about people rather than platforms: what a surgeon must have done before operating from the console, and who pays for it.

Headline AI development

A Delphi consensus study in the Journal of Robotic Surgery, published on 29 August and led by co-first authors Nader Francis and Taner Shakir, proposes a national multi-specialty robotic surgery training curriculum for UK surgical residents. Across four rounds between September and December 2025, 25 respondents completed the final round and 22 of 26 statements (84%) reached the 70% consensus threshold. It appeared just before this issue's window, and we include it because its specifics are useful to any trust building a training pathway.

Healthcare or NHS use case

The panel endorsed a three-tier framework of device, basic skills and procedural training. Its specific thresholds include at least 20 bedside-assistance cases before console training (77% agreement), 10 to 30 simulator hours, and an 80% virtual-reality competency threshold (84%). Competency assessment would be built into the Annual Review of Competence Progression (84%), and all respondents agreed that deaneries and NHS funding, not trainees, should cover the costs.

Governance or ethics note

The panel names access to robotic platforms and simulation as both the main barrier and the main enabler, which echoes the Royal College of Surgeons' warning that rollout is a “postcode lottery”. RCS England's guidance of 9 December 2025 already expects trusts to set up Robotic Surgery Governance Groups that approve independent practice and review procedural data, and says residents should get the same structured training opportunities as consultants.

Try this in a workflow

If your trust has a robotic platform, ask your governance group to check that trainee bedside-assistance cases are logged against a defined pathway, and that someone reviews that log. Without it, no one can show when a trainee was ready for the console.

3 Ambient AI

The time saving is now well evidenced. The open question is what changes in the consultation when the notes are no longer the clinician's job.

Headline AI development

A University of Toronto study, published in JAMIA Open in July and publicised on 15 September, found that AI scribes cut the time physicians spend documenting a visit by 69.1%. Nine primary care physicians each conducted four simulated encounters, two with a scribe and two without. Documentation took 36.3% of the encounter without a scribe and 11.2% with one. Lead author LaShawn Murray also reported: “When the scribes were in use, we saw the adoption of scratch pads for note taking to help physicians remember to ask follow-up questions.” The encounters were simulated and the study measured note-writing only, not referrals, billing or prescribing.

Healthcare or NHS use case

In Wales, Digital Health and Care Wales has opened a framework for ambient voice technology, reported by HTN as worth ÂŁ10 million (PublicTechnology reported the deal at ÂŁ12 million). It is due to run from December 2026 to December 2029, extendable to 2034, and covers ambient capture, transcription, generative AI summarisation, suggested clinical coding, template population and GP system integration. Tender submissions were due on 16 September and an award is expected around 30 November.

Governance or ethics note

Murray's own questions point at the gap: whether patients are comfortable being recorded, and who can access the recordings. The Welsh framework's award criteria include AI performance, safety, clinical functionality and regulatory compliance, and HTN notes that the Health Services Safety Investigations Body is investigating AVT safety. In England, suppliers join NHS England's self-certified registry, which requires MHRA Class 1 medical device status and a current DTAC assessment.

Try this in a workflow

When you evaluate a scribe, measure the documentation time saved and also what clinicians still do on the side. Sit in on five consultations, note what is still being jotted down or re-checked, and ask whether it is compensating for something the scribe misses or doing thinking the scribe has freed them up for.

4 Clinical AI

Equity is becoming a procurement question, not a research one.

Headline AI development

On 11 September the NHS Race and Health Observatory published Towards Trustworthy, Equitable AI in the NHS, drawing on a July roundtable of 13 organisations including NHS England, NICE, the MHRA, the Patients Association, Imperial College London and the University of Glasgow. The Pharmaceutical Journal reports that it calls for anti-racism requirements to be mandated in national AI standards as procurement conditions, so that vendors supply ethnicity-disaggregated performance figures.

Healthcare or NHS use case

For NHS buyers the paper translates into four asks: monitor performance by ethnicity, tell patients when AI supports a clinical decision, publish equity-focused outcomes, and set up clear exit procedures for systems that turn out to be biased. It also recommends involving racially minoritised communities in procurement, evaluation and implementation, rather than bringing patients in after a system has already been designed.

Governance or ethics note

The roundtable identified no existing mechanism to withdraw an AI tool that is causing racial harm from NHS systems. The Observatory warns that biased systems can “entrench, amplify and scale bias across every patient-facing decision”. Patients Association chief executive Rachel Power: “Patients should not be brought in once an AI system has already been designed.”

Try this in a workflow

Add three questions to your AI vendor due-diligence form: how does performance vary by ethnicity, what minimum threshold applies, and what is the agreed exit route if a gap emerges after go-live? A vendor who cannot answer the first one has told you something useful.

5 October diary

Audit Wales found on 17 September that only around 2% of NHS Wales staff had completed the national digital skills self-assessment tool, and that NHS bodies “did not generally know enough about the digital skills of their staff”. Three ways to build a clearer picture in October. Check the organiser page before booking, as dates and access can change.

The Health Foundation: AI in the NHS 2026

An online event on translating national AI strategy into real-world implementation, evaluating and scaling AI tools safely, building public trust and supporting the workforce through change. Speakers include Dr Jennifer Dixon, Brian Anderson of the Coalition for Health AI and Micky Tripathi of Mayo Clinic.

When
Thursday 15 October 2026, 10:00 to 17:00
Where
Online (Zoom)
Best for
Senior leaders in healthcare, policy, research and industry
Access
Registration required through the organiser page; no fee is stated

HTN: Digital workforce for the future

An online session in HTN's autumn programme for NHS digital teams. Programme details and speakers are on the organiser's page.

When
Tuesday 13 October 2026 (time on the organiser page)
Where
Online
Best for
NHS digital and transformation teams
Access
Free for NHS employees; open to everyone via the HTN registration form

HTN: Deep dive, artificial intelligence for NHS trusts

An online deep dive on AI for NHS trusts in HTN's autumn programme. Programme details and speakers are on the organiser's page.

When
Wednesday 21 October 2026 (time on the organiser page)
Where
Online
Best for
NHS digital and transformation teams
Access
Free for NHS employees; open to everyone via the HTN registration form

Explore more free NHS learning on uGrowX →

From uPull.ai

The thread through this week's stories is accountability moving closer to the person doing the work: regulators writing principles for professionals, a training standard for surgeons, scribes changing how clinicians think, and buyers being asked for equity evidence before go-live. Meeting that expectation takes skills and workflows that NHS teams own themselves, rather than relying on a supplier to supply them. Building that capability is what uPull.ai helps teams do.

Get in touch →

A Archive

Every issue of uPull.ai Weekly, newest first.

22 to 28 September 2026 · Current issue

The Focus Shifts From the Tool, to the People Using It

Regulators agree joint AI principles for professionals, a national consensus on robotic surgery training, what AI scribes change in the consultation, and equity evidence in AI procurement.

Read the issue →
15 to 21 September 2026

The Efficiency Case Builds, the Trust Case Wobbles

A national staged-approval framework for AI regulation, a 104-theatre surgical AI evaluation, what ambient scribes miss, and the trust cost behind an NHS data opt-out surge.

Read the issue →
8 to 14 September 2026

New Firsts Arrive, Old Gaps Remain

Barts Health's first NHS lung cancer operation on da Vinci 5, a ÂŁ5m Cancer Innovation Programme, a still-unaccredited halted AI scribe, and complaints teams fielding hallucinated AI-drafted letters.

Read the issue →
1 to 7 September 2026

The Pilot Era Ends, the Assurance Case Begins

Copilot resilience, a five-year robotics partnership, a two-trust ambient voice rollout and chest X-ray AI inside the reporting queue.

Read the issue →
25 to 31 August 2026

Scale Arrives, So Does the Caution

NCSC agentic AI guidance, Oxford's 5,000 robotic surgery cases, CLEARvalidate and a narrow medication-safety tool.

Read the issue →
18 to 24 August 2026

The Rollout Gets Its First Safety Investigation

HSSIB opens a national AVT investigation while staged deployment, robotics training and regulatory sandboxing put assurance into practice.

Read the issue →
11 to 17 August 2026

The Habit Has Outpaced the Guidance

NHS AI use becomes routine while predictive tools, robotics training and ambient scribing move ahead of formal guidance.

Read the issue →
4 to 10 August 2026

The Copilot Wave Meets the Accountability Gap

National Copilot distribution, an MHRA sandbox and the regulatory line for ambient scribes.

Read the issue →
28 July to 3 August 2026

The Evidence Arrives, the Funding Doesn't

Histopathology evidence, a major ambient rollout and the funding challenge behind robotics ambition.

Read the issue →
21 to 27 July 2026

Regulation Catches Up with Rollout

MHRA draws the AVT regulatory line as NHS App triage and Copilot adoption expand.

Read the issue →
14 to 20 July 2026

Deploying Safely in a Real Institution

Agentic, robotics, ambient and clinical AI viewed through real institutional deployment.

Read the issue →

Further reading

The original reporting, publications and organiser pages behind this edition.