The Focus Shifts From the Tool, to the People Using It
This week, accountability moves closer to the person doing the work. Health and care regulators have agreed to write joint principles for how professionals use AI. A national consensus sets out how surgeons should be trained on robotic platforms, and who should pay. A study of AI scribes finds doctors reaching for scratch pads to keep thinking once the typing stops. And the NHS Race and Health Observatory asks buyers to demand ethnicity-level performance evidence before a tool goes live. None of it argues against adoption. All of it asks who is accountable, and whether they have the skills and support to be.
Accountability, moving closer to the user
Each of this week's stories asks the same question from a different angle: who is answerable for how an AI tool is used, and are they equipped to be? The useful test for each is whether your own organisation could answer it today.
The PSA, ten professional regulators and the Accredited Registers Collaborative agree to write joint principles for how health and care professionals use AI.
A national Delphi consensus sets out how UK surgical residents should be trained on robotic platforms, and that the NHS rather than trainees should fund it.
A Toronto study finds AI scribes cut documentation time by 69.1%, and that doctors began using scratch pads to help them ask follow-up questions.
The NHS Race and Health Observatory calls for ethnicity-level performance evidence, patient disclosure and clear exit routes in AI procurement.
1 Agentic AI
Regulators are turning from the tools to the professionals who use them, and regions are building their own capacity to govern adoption.
On 17 September the Professional Standards Authority (PSA), ten health and social care professional regulators and the Accredited Registers Collaborative, which represents 28 accredited registers, issued a joint statement committing to develop high-level principles for how AI is regulated in professional practice across the UK. The stated aim is greater consistency between professions. It follows the recommendations of the National Commission into the Regulation of AI in Healthcare, covered in last week's issue. No publication date for the principles has been given.
Regional systems are building their own governance capacity at the same time. Liverpool City Region announced a 15-member AI Task Force on 16 September, chaired by Dr Nicola Hodson, formerly chief executive of IBM UK & Ireland. Kate Warriner, Chief Transformation and Digital Officer at Alder Hey Children's NHS Foundation Trust and chair of the North West Digital Skills Development Network, is a member. The Task Force's remit is to advise on AI development and deployment to improve public services for the region's 1.6 million residents.
PSA chair Caroline Corby said confidence in AI among the public and professionals rests on appropriate safeguards, accountability and consistency, and ICT&health reports the statement naming inaccurate information, bias, privacy concerns and overreliance among the risks. Our reading: the direction of travel is towards individual professionals being asked how they checked an AI output, so a local policy that only covers procurement will leave a gap. The principles are not written yet, which makes this a direction of travel rather than a requirement.
List every place your team already uses an AI tool, and next to each one write the name of the person who checks its output and how they record that they did. One page, no new tooling. When the joint principles land, you will already have the evidence they are likely to ask for.
2 Robotics AI
The theatre story this week is about people rather than platforms: what a surgeon must have done before operating from the console, and who pays for it.
A Delphi consensus study in the Journal of Robotic Surgery, published on 29 August and led by co-first authors Nader Francis and Taner Shakir, proposes a national multi-specialty robotic surgery training curriculum for UK surgical residents. Across four rounds between September and December 2025, 25 respondents completed the final round and 22 of 26 statements (84%) reached the 70% consensus threshold. It appeared just before this issue's window, and we include it because its specifics are useful to any trust building a training pathway.
The panel endorsed a three-tier framework of device, basic skills and procedural training. Its specific thresholds include at least 20 bedside-assistance cases before console training (77% agreement), 10 to 30 simulator hours, and an 80% virtual-reality competency threshold (84%). Competency assessment would be built into the Annual Review of Competence Progression (84%), and all respondents agreed that deaneries and NHS funding, not trainees, should cover the costs.
The panel names access to robotic platforms and simulation as both the main barrier and the main enabler, which echoes the Royal College of Surgeons' warning that rollout is a “postcode lottery”. RCS England's guidance of 9 December 2025 already expects trusts to set up Robotic Surgery Governance Groups that approve independent practice and review procedural data, and says residents should get the same structured training opportunities as consultants.
If your trust has a robotic platform, ask your governance group to check that trainee bedside-assistance cases are logged against a defined pathway, and that someone reviews that log. Without it, no one can show when a trainee was ready for the console.
3 Ambient AI
The time saving is now well evidenced. The open question is what changes in the consultation when the notes are no longer the clinician's job.
A University of Toronto study, published in JAMIA Open in July and publicised on 15 September, found that AI scribes cut the time physicians spend documenting a visit by 69.1%. Nine primary care physicians each conducted four simulated encounters, two with a scribe and two without. Documentation took 36.3% of the encounter without a scribe and 11.2% with one. Lead author LaShawn Murray also reported: “When the scribes were in use, we saw the adoption of scratch pads for note taking to help physicians remember to ask follow-up questions.” The encounters were simulated and the study measured note-writing only, not referrals, billing or prescribing.
In Wales, Digital Health and Care Wales has opened a framework for ambient voice technology, reported by HTN as worth ÂŁ10 million (PublicTechnology reported the deal at ÂŁ12 million). It is due to run from December 2026 to December 2029, extendable to 2034, and covers ambient capture, transcription, generative AI summarisation, suggested clinical coding, template population and GP system integration. Tender submissions were due on 16 September and an award is expected around 30 November.
Murray's own questions point at the gap: whether patients are comfortable being recorded, and who can access the recordings. The Welsh framework's award criteria include AI performance, safety, clinical functionality and regulatory compliance, and HTN notes that the Health Services Safety Investigations Body is investigating AVT safety. In England, suppliers join NHS England's self-certified registry, which requires MHRA Class 1 medical device status and a current DTAC assessment.
When you evaluate a scribe, measure the documentation time saved and also what clinicians still do on the side. Sit in on five consultations, note what is still being jotted down or re-checked, and ask whether it is compensating for something the scribe misses or doing thinking the scribe has freed them up for.
4 Clinical AI
Equity is becoming a procurement question, not a research one.
On 11 September the NHS Race and Health Observatory published Towards Trustworthy, Equitable AI in the NHS, drawing on a July roundtable of 13 organisations including NHS England, NICE, the MHRA, the Patients Association, Imperial College London and the University of Glasgow. The Pharmaceutical Journal reports that it calls for anti-racism requirements to be mandated in national AI standards as procurement conditions, so that vendors supply ethnicity-disaggregated performance figures.
For NHS buyers the paper translates into four asks: monitor performance by ethnicity, tell patients when AI supports a clinical decision, publish equity-focused outcomes, and set up clear exit procedures for systems that turn out to be biased. It also recommends involving racially minoritised communities in procurement, evaluation and implementation, rather than bringing patients in after a system has already been designed.
The roundtable identified no existing mechanism to withdraw an AI tool that is causing racial harm from NHS systems. The Observatory warns that biased systems can “entrench, amplify and scale bias across every patient-facing decision”. Patients Association chief executive Rachel Power: “Patients should not be brought in once an AI system has already been designed.”
Add three questions to your AI vendor due-diligence form: how does performance vary by ethnicity, what minimum threshold applies, and what is the agreed exit route if a gap emerges after go-live? A vendor who cannot answer the first one has told you something useful.
5 October diary
Audit Wales found on 17 September that only around 2% of NHS Wales staff had completed the national digital skills self-assessment tool, and that NHS bodies “did not generally know enough about the digital skills of their staff”. Three ways to build a clearer picture in October. Check the organiser page before booking, as dates and access can change.
The Health Foundation: AI in the NHS 2026
An online event on translating national AI strategy into real-world implementation, evaluating and scaling AI tools safely, building public trust and supporting the workforce through change. Speakers include Dr Jennifer Dixon, Brian Anderson of the Coalition for Health AI and Micky Tripathi of Mayo Clinic.
HTN: Digital workforce for the future
An online session in HTN's autumn programme for NHS digital teams. Programme details and speakers are on the organiser's page.
HTN: Deep dive, artificial intelligence for NHS trusts
An online deep dive on AI for NHS trusts in HTN's autumn programme. Programme details and speakers are on the organiser's page.
From uPull.ai
The thread through this week's stories is accountability moving closer to the person doing the work: regulators writing principles for professionals, a training standard for surgeons, scribes changing how clinicians think, and buyers being asked for equity evidence before go-live. Meeting that expectation takes skills and workflows that NHS teams own themselves, rather than relying on a supplier to supply them. Building that capability is what uPull.ai helps teams do.
Get in touch →A Archive
Every issue of uPull.ai Weekly, newest first.
The Focus Shifts From the Tool, to the People Using It
Regulators agree joint AI principles for professionals, a national consensus on robotic surgery training, what AI scribes change in the consultation, and equity evidence in AI procurement.
Read the issue → 15 to 21 September 2026The Efficiency Case Builds, the Trust Case Wobbles
A national staged-approval framework for AI regulation, a 104-theatre surgical AI evaluation, what ambient scribes miss, and the trust cost behind an NHS data opt-out surge.
Read the issue → 8 to 14 September 2026New Firsts Arrive, Old Gaps Remain
Barts Health's first NHS lung cancer operation on da Vinci 5, a ÂŁ5m Cancer Innovation Programme, a still-unaccredited halted AI scribe, and complaints teams fielding hallucinated AI-drafted letters.
Read the issue → 1 to 7 September 2026The Pilot Era Ends, the Assurance Case Begins
Copilot resilience, a five-year robotics partnership, a two-trust ambient voice rollout and chest X-ray AI inside the reporting queue.
Read the issue → 25 to 31 August 2026Scale Arrives, So Does the Caution
NCSC agentic AI guidance, Oxford's 5,000 robotic surgery cases, CLEARvalidate and a narrow medication-safety tool.
Read the issue → 18 to 24 August 2026The Rollout Gets Its First Safety Investigation
HSSIB opens a national AVT investigation while staged deployment, robotics training and regulatory sandboxing put assurance into practice.
Read the issue → 11 to 17 August 2026The Habit Has Outpaced the Guidance
NHS AI use becomes routine while predictive tools, robotics training and ambient scribing move ahead of formal guidance.
Read the issue → 4 to 10 August 2026The Copilot Wave Meets the Accountability Gap
National Copilot distribution, an MHRA sandbox and the regulatory line for ambient scribes.
Read the issue → 28 July to 3 August 2026The Evidence Arrives, the Funding Doesn't
Histopathology evidence, a major ambient rollout and the funding challenge behind robotics ambition.
Read the issue → 21 to 27 July 2026Regulation Catches Up with Rollout
MHRA draws the AVT regulatory line as NHS App triage and Copilot adoption expand.
Read the issue → 14 to 20 July 2026Deploying Safely in a Real Institution
Agentic, robotics, ambient and clinical AI viewed through real institutional deployment.
Read the issue →Further reading
The original reporting, publications and organiser pages behind this edition.
- Health Estate Journal, PSA and health regulators issue AI regulation statement
The joint statement from the PSA, ten professional regulators and the Accredited Registers Collaborative.
- NMC, commitment to shared AI principles
The NMC's account of the commitment to shared AI principles, with chief executive Paul Rees's comment.
- ICT&health, UK health regulators unite on professional use of AI
The risks named in the statement and what the principles are expected to cover.
- Liverpool City Region Combined Authority, AI Task Force announcement
The Liverpool City Region AI Task Force: chair, remit and named members.
- National Health Executive, Alder Hey joins the AI Task Force
Alder Hey's Kate Warriner on joining the AI Task Force.
- Journal of Robotic Surgery, national multi-specialty robotic surgery training curriculum: a Delphi consensus
The Delphi consensus on a national robotic surgery training curriculum, with the full set of thresholds.
- Royal College of Surgeons of England, updated robotics guidance
RCS England's updated robotics guidance on training and Robotic Surgery Governance Groups.
- Royal College of Surgeons of England, robotic surgery rollout a “postcode lottery”
RCS England's warning about unequal access to robotic surgery.
- EurekAlert, University of Toronto release on AI scribes
The University of Toronto release on the AI scribe study, with the scratch-pad and consent comments.
- JAMIA Open, AI scribes and clinical documentation in primary care: a simulation study
The peer-reviewed simulation study behind the 69.1% documentation time figure.
- HTN, ÂŁ10 million framework for ambient voice tech opens across Wales
The Welsh ambient voice technology framework: scope, dates and award criteria.
- PublicTechnology, Welsh NHS plans deal to record patient conversations
PublicTechnology's report of the same Welsh deal, which gives a different value.
- Find a Tender, NHS England AVT supplier registry notice
NHS England's self-certified AVT supplier registry notice.
- NHS Race and Health Observatory, race equity and the future of AI in NHS care
The Observatory's own announcement of Towards Trustworthy, Equitable AI in the NHS.
- The Pharmaceutical Journal, anti-racism requirements should be mandated across AI
Coverage of the paper's procurement recommendations.
- Audit Wales, NHS digital delivery not matching ambition
Audit Wales on NHS bodies' digital spending, skills and delivery planning.
- The Health Foundation, AI in the NHS 2026
Registration and programme for AI in the NHS 2026.
- HTN, upcoming events
HTN's schedule of online sessions, free for NHS employees.